Every service call.
A usable repair request.
A 24/7 voice agent that handles service calls, captures the vehicle and concern, requests appointments, and routes urgent breakdowns to your team.
Service calls arrive with buying intent.
Drivers call because something needs attention. Fast, structured intake helps the shop turn that urgency into an actionable service request.
of automotive phone leads convert during the call.
Invoca, 2025 ↗was the average age of a U.S. light vehicle in 2025.
S&P Global Mobility ↗automotive technician and mechanic openings are projected each year.
U.S. BLS ↗A front desk built around your operation.
The agent follows your service menu, vehicle questions, scheduling rules, towing policies, and handoff process—so callers get a useful response without interrupting work in the bays.
Answers
Handles service questions and captures the reason for the call.
Captures the vehicle
Collects year, make, model, symptoms, drivability, and contact details.
Requests appointments
Logs preferred timing and prepares the request according to shop rules.
Works after hours
Keeps taking service enquiries when the front desk is closed or busy.
Checks fit
Confirms service area and whether the request fits your shop.
Escalates
Routes breakdowns, safety concerns, and high-value diagnostics correctly.
From ring to next step.
- 01The customer calls
They reach the business through its existing number.
- 02The agent captures it
It gathers the vehicle, concern, drivability, preferred timing, and correct next step.
- 03Your workflow continues
The agent requests an appointment, routes an urgent call, logs details, or notifies the team.
Not a generic answering script.
Your call script, vehicle questions, service menu, scheduling rules, towing and drop-off policies, escalation paths, hours, and tone are configured for your shop. The system can also connect with the tools you already use, subject to integration availability.
Connect the rest of the customer journey.
Voice handling can operate alone or become the front door to a broader lead-response system.
Lead Operations
Route qualified opportunities, enforce follow-up, and keep the CRM current.
WhatsApp Booking
Continue scheduling and customer communication inside chat.
Automated Follow-up
Send confirmations, reminders, and next-step messages without manual chasing.
Play the driver.
Let the agent answer.
Choose a common repair-shop scenario and experience the vehicle intake and handoff in a protected browser call.
See it built for your auto repair shop.
We’ll map your real service-call scenarios and show you what a tailored agent could handle.