Terms of Use

Acceptance of these Terms

By accessing or using norrsynai.com, its public AI demonstrations, calculators, forms, or other website features, you agree to these Terms of Use. If you do not agree, do not use the affected website feature.

If you use the website on behalf of an organisation, you confirm that you have authority to accept these Terms for that organisation.

About Norrsyn AI and these Terms

The website is operated by Norrsyn AI Handelbolag, trading as Norrsyn AI, with registration number 969803-1664 and registered address at Lisa Sass Gata, Hisings Backa, Gothenburg, Sweden - 422 45. In these Terms, “Norrsyn,” “we,” “us,” and “our” refer to that entity.

These Terms apply to general website use. Paid consulting, implementation, automation, support, or software services are governed by a separate written agreement. If a separate agreement conflicts with these Terms, the separate agreement controls for the relevant paid services.

Eligibility

You must be at least 18 years old and legally capable of entering into these Terms. Public demos and tools are intended for business evaluation and general informational use. They are not intended for children.

Permitted use

You may access and use the website for lawful purposes, including learning about our services, evaluating public demonstrations, using free tools as intended, contacting us, and considering whether Norrsyn may be suitable for your business.

Any permission we grant is limited, non-exclusive, revocable, and does not transfer ownership of the website, demonstrations, content, or underlying technology.

Prohibited use

You must not:

• use the website, demos, or tools for unlawful, fraudulent, deceptive, abusive, or harmful activity;
• attempt to bypass access controls, rate limits, verification, session limits, or security measures;
• probe, scan, test, disrupt, overload, or exploit the website or connected services without written permission;
• reverse engineer, copy, scrape, harvest, or systematically extract the website, prompts, workflows, data, or outputs except where applicable law clearly permits it;
• submit malware, harmful code, spam, automated traffic, false identities, or misleading contact details;
• use a public demo as a production service, emergency service, safety system, or substitute for professional advice;
• submit confidential information, special-category personal data, payment-card data, medical data, government identifiers, passwords, or other highly sensitive information;
• infringe intellectual property, privacy, publicity, confidentiality, or other rights; or
• help another person perform any prohibited activity.

AI demonstrations and automated outputs

Our public voice and messaging demonstrations are limited evaluation experiences. They may use artificial intelligence and third-party infrastructure to generate responses, process audio or text, and simulate a business workflow.

AI responses may be incomplete, inaccurate, delayed, or inappropriate for a particular situation. Do not rely on a demo for emergencies, health or safety decisions, legal or financial decisions, or any other high-impact purpose. Verify important information independently.

Demo scenarios, businesses, people, phone numbers, appointments, and handoffs may be fictional. A successful demo interaction does not create a real booking, service obligation, client relationship, or guarantee that an identical production system can be delivered without further discovery and configuration.

We may apply verification, usage limits, session limits, monitoring, and abuse-prevention measures. We may stop or refuse a session when needed to protect the website, users, providers, or our costs.

Free tools and calculators

Any calculator, estimator, audit, score, projection, or other free tool is provided for general illustration. Results depend on the information entered and on simplifying assumptions that may not reflect your business.

Outputs are not accounting, legal, financial, tax, employment, or other professional advice. They do not promise savings, revenue, conversion rates, return on investment, or business results. You remain responsible for checking the assumptions and deciding whether an output is useful.

Paid services and commercial discussions

Website descriptions, demos, examples, calls, and proposals are invitations to discuss possible work. No paid project begins until the parties agree to the applicable scope, fees, responsibilities, data arrangements, and other terms in writing.

Project timelines, integrations, performance expectations, support, ownership, confidentiality, and data protection obligations will be addressed in the relevant written agreement.

Your submissions

You retain ownership of information and materials you submit. You give us a limited permission to host, transmit, process, and use those submissions only as reasonably necessary to provide the requested website feature, respond to you, maintain security, prevent abuse, and comply with law.

You confirm that you have the right to submit the information and that doing so does not violate law or another person’s rights. Do not submit information about another person unless you have an appropriate lawful basis and authority.

If you voluntarily provide feedback or suggestions about our website or services, we may use them without restriction or payment, provided we do not publicly identify you without permission.

Intellectual property

The website and its original content, branding, layouts, graphics, demonstrations, workflows, documentation, and code are owned by Norrsyn or licensed to us and are protected by applicable intellectual-property laws.

Norrsyn, the Norrsyn logo, and related branding may not be used in a way that suggests endorsement, partnership, or ownership without prior written permission. Third-party names and marks remain the property of their respective owners.

Third-party services and links

The website may depend on or link to third-party services, including hosting, analytics, security, communications, AI, calendar, CRM, and social-platform providers. Those providers may apply their own terms and privacy notices.

We do not control third-party services and are not responsible for their independent content, availability, security, or conduct. A link or integration does not necessarily mean that we endorse the provider.

Privacy and cookies

Our handling of personal data is described in our Privacy Policy. Information about cookies and similar technologies should be described in the applicable cookie notice or consent interface.

Please read those notices before submitting personal data or using a feature that processes voice, messages, or contact information.

Availability, maintenance, and changes to features

We may maintain, update, limit, suspend, replace, or discontinue any public website feature. We do not promise that the website, a demo, or a free tool will always be available, uninterrupted, secure, error-free, or compatible with every device.

We may correct errors and change website descriptions, examples, or capabilities at any time. Material terms for paid services will remain governed by the applicable written agreement.

Disclaimers

To the extent permitted by law, the website, public demos, and free tools are provided “as is” and “as available.” We make no warranty that they will be accurate, complete, uninterrupted, secure, suitable for your purpose, or free from harmful components.

Nothing on the website is a promise that automation will eliminate all missed calls, capture every lead, produce a particular business result, or work with every third-party system.

Nothing in these Terms limits any mandatory rights or remedies that cannot lawfully be limited.

Limitation of liability

To the extent permitted by law, Norrsyn will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss arising from general website use, including loss of profit, revenue, opportunity, goodwill, data, or business interruption.

We are not responsible for loss caused by reliance on AI output, calculator results, fictional demo data, third-party services, unauthorised use, or use contrary to these Terms.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law. Any liability allocation for paid services will be set out in the applicable written agreement.

Additional terms for business users

If you use the website on behalf of a business, you are responsible for your organisation’s use and for ensuring that relevant personnel follow these Terms.

To the extent permitted by law, your organisation will be responsible for losses and third-party claims caused by its unlawful use, infringement of rights, unauthorised submissions, or deliberate circumvention of security measures.

Suspension and termination

We may restrict or terminate access to a website feature when we reasonably believe there is abuse, security risk, unlawful activity, excessive automated use, provider disruption, non-compliance with these Terms, or a need to protect users or systems.

Sections that should reasonably continue after access ends, including intellectual property, disclaimers, liability, and governing law, will continue to apply.

Changes to these Terms

We may update these Terms to reflect changes in the website, our services, providers, security practices, or legal requirements. The updated version will show a revised “Last updated” date.

If a change is material, we may provide additional notice where appropriate. Continued use after an updated version takes effect means you accept the revised Terms, to the extent permitted by law.

Contact

Questions about these Terms can be sent to: